Shipping & Delivery

Shipping & Delivery

We want your Ateliear order to arrive safely and conveniently.

Where We Deliver

We currently deliver across South Africa.

Processing Time

Orders are generally processed within 1–3 business days after your order has been successfully placed.

Please note that orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Time

Once your order has been dispatched, delivery generally takes approximately:

7-12 business days

Delivery times may vary depending on your location, courier availability, public holidays, and other circumstances outside of our control.

Tracking

Once your order has been dispatched, you will receive tracking information where available.

You can use your tracking information to follow your parcel's progress.

Delivery Delays

Occasionally, deliveries may take longer than expected due to circumstances such as:

  • High order volumes
  • Public holidays
  • Weather conditions
  • Courier delays
  • Incorrect or incomplete delivery information

If your order appears to be delayed, please contact us at ateliear.store@gmail.com