Shipping & Delivery
Shipping & Delivery
We want your Ateliear order to arrive safely and conveniently.
Where We Deliver
We currently deliver across South Africa.
Processing Time
Orders are generally processed within 1–3 business days after your order has been successfully placed.
Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Delivery Time
Once your order has been dispatched, delivery generally takes approximately:
7-12 business days
Delivery times may vary depending on your location, courier availability, public holidays, and other circumstances outside of our control.
Tracking
Once your order has been dispatched, you will receive tracking information where available.
You can use your tracking information to follow your parcel's progress.
Delivery Delays
Occasionally, deliveries may take longer than expected due to circumstances such as:
- High order volumes
- Public holidays
- Weather conditions
- Courier delays
- Incorrect or incomplete delivery information
If your order appears to be delayed, please contact us at ateliear.store@gmail.com