Contact

Contact Us

We're here to help.

Whether you have a question about your order, our products, shipping, or anything else, our customer care team is happy to assist.

Customer Support

Email: ateliear.store@gmail.com

For the fastest response, please include your order number if your enquiry is related to an existing order.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM
South Africa Standard Time

We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

If you're contacting us about an order, please include:

• Your full name
• Order number
• Email address used at checkout
• A brief description of your enquiry

This helps us resolve your request as quickly as possible.

Thank you for choosing ateliear, honey.